1. Introduction
By accessing and using the services and products offered by Udhayam Powers, you agree to be bound by the following Terms and Conditions. These terms apply to all users of our website, products, and services. If you do not agree to these terms, please do not use our services. Udhayam Powers specializes in providing reliable, efficient, and sustainable energy solutions, including inverters, batteries, solar systems, and water purification systems.
2. Services Provided
Udhayam Powers specializes in the installation, maintenance, and replacement of inverters, batteries, and solar panels. We also provide high-quality products from trusted brands such as Exide, Amaze, V-Guard, Microtek, Eastman, and Supreme. Our expert services cover Home UPS installations, solar panel setups, and water purification solutions.
3. Product Information
We make every effort to ensure that the products and services listed on our website are accurate, but we cannot guarantee that the descriptions or prices are error-free. All products are subject to availability, and we reserve the right to modify or discontinue products without notice. We offer products from top brands like Exide, Amaze, Microtek, and more.
4. Pricing
All prices on our website are in Indian Rupees (INR) and include taxes where applicable. Pricing is subject to change without notice. We will inform you of any price changes before processing your order. We aim to offer competitive pricing, ensuring affordability and quality.
5. Payment Terms
Payments for products and services are due at the time of purchase or installation, as applicable. We accept payments via credit/debit card, bank transfer, and cash on delivery (if applicable). We strive for seamless payment processes to ensure a smooth transaction experience.
6. Delivery and Installation
We provide delivery and installation services for products purchased. The delivery time will be specified at the time of order. Any delays due to unforeseen circumstances will be communicated to the customer promptly. Our expert team ensures hassle-free installation and reliable after-sales service.
7. Warranty
Our products come with a warranty as per the terms of the manufacturer. For products from brands like Luminous, Exide, and others, warranty terms are governed by the policies of these brands. We also offer a service warranty for installation and maintenance, subject to the conditions of our service agreements.
8. Returns and Refunds
In the event that the product delivered is defective or damaged during installation, we will offer a replacement or refund in accordance with the manufacturer's return policy. No returns will be accepted without prior approval. Our goal is to ensure complete customer satisfaction with our products and services.
9. Limitation of Liability
Udhayam Powers is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the cost of the defective product or service. We strive to provide the highest quality products and services, but we cannot be held accountable for any unintended outcomes beyond our control.
10. Privacy Policy
We are committed to safeguarding your privacy and personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data. At Udhayam Powers, we take your privacy seriously and ensure all your personal data is handled securely.
11. Amendments
Udhayam Powers reserves the right to update or modify these Terms and Conditions at any time without prior notice. We will notify users of changes via the website or through direct communication to ensure transparency and keep our customers informed.
12. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Tamil Nadu. We strive to resolve any disputes amicably but will adhere to local laws if necessary.
13. Contact Information
For any queries, complaints, or concerns, please contact us at: