1. Introduction
Udhayam Powers respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when you access and use our services and products, including inverters, batteries, solar systems, and water purification systems.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you place an order, request services, or contact us, we may collect your name, email address, phone number, and payment details.
- Technical Information: We collect data about your use of our website, including IP addresses, browser type, device details, and browsing behavior to enhance your user experience.
- Cookies: We may use cookies to enhance your experience on our website. You can manage cookie settings through your browser.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders for inverters, batteries, solar panels, and other energy solutions.
- Provide customer support and respond to inquiries related to our services and products.
- Improve our services and website functionality to enhance your experience.
- Send promotional materials or offers regarding solar systems, water purification systems, and other products (you may opt-out at any time).
- Ensure security and prevent fraud on our website and services.
4. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who assist in the operation of our business, such as payment processors, shipping companies, and email marketing platforms.
- Legal Compliance: We may disclose your data if required by law or to protect our rights or the safety of others.
5. Data Security
We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. We ensure that your information is stored securely during this period.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information provided during the purchase of inverters, batteries, or any other service.
- Request the deletion of your personal information (subject to certain conditions and legal requirements).
- Opt-out of receiving marketing communications or promotional offers from us at any time.
To exercise these rights, please contact us at the email addresses provided below.
8. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from a child, we will take steps to remove it.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
11. Contact Information
For any queries, complaints, or concerns, please contact us at: